Guest Services Ambassador

St James Quarter
Posted 2 months ago

St James Quarter (SJQ) is a world-renowned retail-led mixed-use destination comprising 850,000 sq./ft of prime retail, food and leisure space, a multi-screen cinema, a world class “W” hotel, 152 private apartments and a 4-star aparthotel. The individual will assist supervision and direction of the team and ensuring that the resources are in place according to the business needs. The guest services are open 7 days per week and support is aligned with the main opening hours of the retailers at SJQ. The services delivered include hands free shopping, luggage storage, gift cards, guest mobility, parcel collection, information…as the key areas of support. The position interfaces with all teams, retailers, contractors, and other local and national businesses to ensure that the team is fully in the know and ready to answer any query that we will receive.

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