Car Park Attendant

Posted 3 months ago

The St James Quarter (SJQ) is a world-renowned retail-led mixed-use destination comprising 850,000sf of prime retail, food and leisure space, a multi-screen cinema, a world class “W” hotel, 152 private apartments and a 4-star aparthotel. The Care Park Group is a global parking and property services provider with over 500 Car Parks managed and owned around the world.

Holiday Allowance Pro Rata
Opportunity to join the pension scheme
Full uniform provided
Cycle to work scheme
Paid holiday leave

Purpose of the role

To provide a seamless journey for SJQ customers entering the shopping centre via the car park. The aim of Care Park is to ensure these customers have a safe and efficient experience of the facility and are provided assistance by our well-trained attendants whenever required.

You will be based at the St James Quarter car park working 38/39 hours per week. You will be working on a variable shift pattern which will consist of between 9 half to 10 half hour days. Your earliest start will be 6.15am and your latest finish 2.15am.

Driving license preferred.

Main Duties

  • Resolving customer concerns and complaints
  • Conducting regular foot patrols of the Car Park
  • Monitoring Activity in the Car Park to deter criminal activity
  • Cleaning all areas of the Car Park as required
  • Implementing traffic control measures - regulating entry and exit of vehicles
  • Maintaining good levels of communication with Supervisor/Manager
  • Operating Car Park Equipment as appropriate
  • Providing customer advice and assistance regarding the shopping centre
  • Cash handling

The successful candidate will be able to demonstrate:

  • Strong language and communication skills and relate to customers in a friendly and professional manner
  • High degree of customer service
  • Strong attention to detail
  • Proactivity and initiative in providing ideas, suggestions, and initiatives to improve the occupancy and revenue of the car park
  • Strong computer skills
  • Previous car park / customer service skills are preferred but not essential.


If successful you will be rewarded as one of our Care Park family with:

  • A salary of £10.00 per hour
  • Opportunity to join the pension scheme
  • Full uniform provided
  • Excellent on-site facilities available to employees
  • Paid holiday leave
  • Cycle to work scheme

Job Type: Full-time

Salary: £10.00 per hour


Centre Management Suite, 1 Leith St, Edinburgh EH1 3SS

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