Car Park Attendant

CarePark
Posted 3 months ago

The St James Quarter (SJQ) is a world-renowned retail-led mixed-use destination comprising 850,000sf of prime retail, food and leisure space, a multi-screen cinema, a world class “W” hotel, 152 private apartments and a 4-star aparthotel. The Care Park Group is a global parking and property services provider with over 500 Car Parks managed and owned around the world.

Permanent
£10
Holiday Allowance Pro Rata
Opportunity to join the pension scheme
Full uniform provided
Cycle to work scheme
Paid holiday leave

Purpose of the role

To provide a seamless journey for SJQ customers entering the shopping centre via the car park. The aim of Care Park is to ensure these customers have a safe and efficient experience of the facility and are provided assistance by our well-trained attendants whenever required.

You will be based at the St James Quarter car park working 38/39 hours per week. You will be working on a variable shift pattern which will consist of between 9 half to 10 half hour days. Your earliest start will be 6.15am and your latest finish 2.15am.

Driving license preferred.

Main Duties

  • Resolving customer concerns and complaints
  • Conducting regular foot patrols of the Car Park
  • Monitoring Activity in the Car Park to deter criminal activity
  • Cleaning all areas of the Car Park as required
  • Implementing traffic control measures - regulating entry and exit of vehicles
  • Maintaining good levels of communication with Supervisor/Manager
  • Operating Car Park Equipment as appropriate
  • Providing customer advice and assistance regarding the shopping centre
  • Cash handling

The successful candidate will be able to demonstrate:

  • Strong language and communication skills and relate to customers in a friendly and professional manner
  • High degree of customer service
  • Strong attention to detail
  • Proactivity and initiative in providing ideas, suggestions, and initiatives to improve the occupancy and revenue of the car park
  • Strong computer skills
  • Previous car park / customer service skills are preferred but not essential.

Benefits:

If successful you will be rewarded as one of our Care Park family with:

  • A salary of £10.00 per hour
  • Opportunity to join the pension scheme
  • Full uniform provided
  • Excellent on-site facilities available to employees
  • Paid holiday leave
  • Cycle to work scheme

Job Type: Full-time

Salary: £10.00 per hour

CarePark
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