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Cavendish Clinic - John Lewis & Partners
Posted 17 days ago

Based in our new clinic within the John Lewis department store in Edinburgh. You will provide seamless and exceptional customer care by coordinating bookings and confirming appointments; and preparing any client files/paperwork. You will be advising customers on suitable treatments and products and ensure the smooth running of the clinic.

Permanent
Salary Based on Experience
37.5 hours per week
Holiday Allowance
Great Team
Great Benefits
Pension
Training

Based in our new clinic within the John Lewis department store in Edinburgh.

You will provide seamless and exceptional customer care by coordinating bookings and confirming appointments; and preparing any client files/paperwork.

You will be advising customers on suitable treatments and products and ensure the smooth running of the clinic.

Duties

  • Maintaining exceptional standards of customer service and upholding the company's professional image
  • Advising customers of appropriate skin care products and treatment information
  • Booking appointments, confirming all appointments for the next day and preparing any necessary client files.
  • Issuing consultation paperwork and offering refreshments.
  • Taking payments and ensuring cash handling procedures are followed.
  • Handling and logging enquiries in a professional and courteous manner, in person, on the telephone or via email
  • Complying with all CQC regulations and ensuring you have read and understand all clinic policies and procedures.
  • Providing admin support to Directors.
  • Any reasonable task requested.

Experience - 2 to 5 years

 Cavendish Clinic - John Lewis & Partners
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The Cavenish Clinic, John Lewis & Partners, Edinburgh, EH1 3SP

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