Waitress/Host

Duck and Waffle
Posted 2 months ago

Duck & Waffle restaurant, with its prestigious locations in London will be opening in Edinburgh, November 2022. The all-day restaurant will be located on level 4 of St James Quarter. Reflecting the brand’s signature culinary style Duck & Waffle Edinburgh will deliver its playful take on traditional British cuisine with broad European influences emphasizing local, rustic, seasonal and sustainable ingredients to the Scottish capital, with dishes designed for sampling and sharing.

Permanent
£12
48 hours (part time available) per week
28 days holidays
Cycle to work scheme
'Refer-a-friend’ cash incentive scheme
50% Discount on food and drink for up to 6 people at Duck & Waffle restaurants
Complimentary breakfast and dinner during shifts

WAITER:

Your Role:

We are recruiting for experienced Waiters to join the team, service is always at the forefront so it’s essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose Duck & Waffle for a memorable experience, and you will be part of making each experience that extra special.

Your Rewards:

As a Waiter/Waitress we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include:

  • Highly competitive salary
  • 50% Discount on food and drink for up to 6 people at Duck & Waffle restaurants
  • 28 day’s holiday allowance
  • Complimentary breakfast and dinner during shifts
  • Wagestream- Advance Payment Service
  • Cycle to work scheme
  • 'Refer-a-friend’ cash incentive scheme
  • Employee of the month rewards
  • Internal Training and career development
  • Pension Scheme – including employer contributions
  • Yearly Staff party

Your Requirements:

As a Waiter/Waitress we would love you to have:

  • Experience working as a waiter/waitress in a fast-paced environment will be tested at trial/interview stage
  • Good English language communication skills are required
  • Flexible availability, working any 5 days a week between Monday - Sunday
  • Being deeply respectful of diversity and individuality
  • Take full ownership in your role, fostering entrepreneurial spirit and celebrate initiative-taking
  • Provide opportunities to grow alongside our ever-evolving company
  • Ability to maintain and set processes and standards
  • Activate everything that you do with passion

HOST:

Your Role

The front of house team is currently looking for an experienced and dynamic Host to supervise the team and deliver uncompromising hospitality, providing our guests with the finest food and beverages, accompanied by courteous and efficient service to guests throughout their dining experience.

Service is always at the forefront so it’s essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience that extra special.

Your Rewards:

As a Host we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include:

  • Highly competitive salary
  • 50% Discount on food and drink for up to 6 people at Duck & Waffle restaurants
  • 28 day’s holiday allowance
  • Complimentary breakfast and dinner during shifts
  • Wagestream- Advance Payment Service
  • Cycle to work scheme
  • 'Refer-a-friend’ cash incentive scheme
  • Employee of the month rewards
  • Internal Training and career development
  • Pension Scheme – including employer contributions
  • Yearly Staff party

Your Requirements:

The Host/Hostess is responsible for ensuring a friendly welcome, a departure greeting and the seating of all guests. The Host/Hostess also answers phones in a polite and prompt manner with appropriate scripting and records all reservations into the reservation system. The Host/Hostess plays an integral part of the flow and pace of our dining service.

As a Host/Hostess we would love you to have:

  • At least 1 year of front of house experience in a fast-paced hospitality environment
  • Availability to work evenings, weekends and most holidays
  • Excellent written and verbal English language communication skills
  • Answer phones in a prompt manner with appropriate scripting
  • Greet guests and seat them at tables or in waiting areas
  • Exceptional attention to detail
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and customers'; concerns are addressed
  • Direct guests to cloakrooms and waiting areas such as Bar and/or lounge
  • Must have a professional and well-groomed appearance, as he/she is the first impression of the restaurant
  • Ability to multi-task and follow directions
  • Flexibility in scheduling strongly preferred
Duck and Waffle
Directions

St James Quarter, Edinburgh, EH1 3SS.

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