Sales Assistant 16h/Week FTC

Theory
Posted a month ago

We are looking for a part-time sales assistant (16 hours per week), fixed-term contract until end of March 2022 based in Harvey Nichols.

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Temporary
competitive pay
16 hours per week per week
Holiday Allowance
Great working environment
Training
Great team
Pension

We are looking for a part-time sales assistant (16 hours per week), fixed-term contract until end of March 2022 based in Harvey Nichols.

Responsibilities:

Sales Generation

  • Meet sales goals
  • Utilise the elevated levels of sales and service to maximise sales performance
  • Demonstrate an in-depth knowledge of the merchandise
  • After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction
  • Comply with all sales related policies and procedures
  • Maintain a keen interest in the fashion industry and market trends

Customer Service

  • Provide the highest level of customer service
  • Build and maintain repeat clientele; utilise client book
  • Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction

Operations

  • Keep selling floor and merchandise neat, organised and stocked
  • Assist in the maintenance of all inventory in the stockroom and on the selling floor
  • Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork.
  • Participate in inventories
  • Comply with all Point-of-Sale policies and procedures
  • Properly execute all relevant register functions
  • Ensure image and grooming standards are professional and reflective of the brand image, at all times
  • Adhere to work schedule, inclusive of time and attendance
  • Participate in all relevant training and development seminars, programs and meetings as directed by store management

Profile

  • Previous work experience in a luxury environment
  • Dynamic interpersonal and communications skills both verbal and written
  • Solid independent work ethic, exceptional time management skills, and high level of ownership
  • Contract length: 5 months

Part-time hours: 16 per week

Theory
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