Customer Experience Assistant

William Hill
Posted 25 days ago

It’s a safe bet you know William Hill already. With over 1,500 betting shops across the UK, we’re one of the best-known names on the high street. Ever since 1934, we’ve been at the top of our game, going one better. And we’re not stopping there. Today, we’re one of the world’s leading betting and gaming companies – with over 12,000 employees in 10 countries and a booming online business.

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Permanent
£8.91 per hour
various hours per week per week
28 days pro rata
Pension plan
Paid day off for your birthday
Staff discounts
Great Team

People don’t just come here to place bets. They come for the experience. And you will be at the heart of it all. Giving everyone a warm welcome. Getting to know each customer and making them feel at home.

If you’re a people person, you’ll love working in William Hill. What’s more, we’ll give you great training and plenty of incentives to keep you motivated.

What this role is about

  • Welcoming customers with a friendly face
  • Taking their bets and assisting with queries
  • Showing customers how to use betting terminals
  • Getting to know your customers to champion safer gambling at all times
  • Supporting managers with shop displays and opening/closing

    Why do it

    Hours. We’ve a range of full and part-time hours on offer.

    Salary. We pay the National Living Wage as a minimum, not just to people over 25. What’s more, there’s the opportunity to earn a quarterly performance bonus too.

    Holiday. On top of a 28-day holiday allowance, you’ll get a paid day off for your birthday.

    Pension plan. We’ll match your pension contributions to 4%. Plus, there’s the chance to share in our success by signing up to our optional Sharesave scheme.

    Staff discounts. When you’re part of William Hill, you’ll enjoy great discounts in high street shops, cinemas and even holidays.

William Hill
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217 Leith Walk, Edinburgh EH6 8NX

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