The customer is at the heart of what we do at Johnstons of Elgin and providing a first-class shopping experience and exceptional service to visitors is paramount.

You will be:

• building strong relationships with customers to drive repeat business
• operating the till and carrying out transactions
• an ambassador of the company sharing knowledge of company processes involved in both woven and knitted cashmere products
• confident in styling & advising customers on fit and styles
• assisting with visual merchandising, stock management & replenishment

To enable the successful candidate to deliver outstanding service, full training in product knowledge, the production process and the company heritage will be provided.

This is a full time vacancy, working 37.5 hours a week over 5 days

About You

You will

• have exemplary customer service skills and an understanding of luxury retail
• have a keen interest in craftmanship and authentic Scottish textile manufacturing
• preferably have previous experience within a fast-paced, customer facing environment
• be a team player
• have a pro-active approach and can-do attitude
• have excellent communication skills
• be able to stay calm under pressure
• have high attention to detail and drive high standards on the shop floor,
• have strong commercial awareness and keep up to date with the latest fashion trends

About Us

The company supports the principle of Equality and Diversity in employment wholeheartedly and opposes all forms of unlawful or unfair discrimination on the grounds of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.