About Us

Our Impact

What is FUSE?

FUSE is the official training and recruitment partner of St James Quarter and the wider Business Improvement District. We connect people across Edinburgh with opportunities in retail and hospitality, while supporting employers to build diverse, skilled, and confident teams.

Created in response to the development of St James Quarter, which introduced around 3,000 new jobs to the city, FUSE was established in 2019 and opened alongside the centre in 2021. Since then, we have continued to support people from all backgrounds to access meaningful work and to grow Edinburgh’s retail and hospitality workforce.

Funded by St James Quarter and embedded within the city’s wider employability network, FUSE works in partnership with job seekers, employers, and community organisations. Together, we turn training into sustainable employment and vacancies into long-term careers.

Breaking Down Barriers

We work to make opportunities accessible to everyone. Through our place in Edinburgh’s wider employability network, we connect with multiple community partners so people can apply for roles in St James Quarter without the usual barriers.

As part of the Joined Up for Business network, we act as a one-stop shop for retail and hospitality recruitment, making it easier for people to access opportunities and for employers to find the right candidates. Our support ensures both sides have what they need to succeed.

Through this network, we run sector-based workshops that give people an inside look at retail and hospitality, along with the skills, knowledge and practical experience to perform well at interviews. These sessions are free, accessible, and designed with job seeker needs in mind, giving job seekers the best possible chance to step into work.

More Than Numbers

Our results are about people as much as performance.

Our impact

See what Ruri, one of our Job Seekers, said about his experience

“I thought I’d be selling shoes. It turned into something much bigger.”

Our impact

Hear from David, one of the St James Quarter Employers

“FUSE turned a stressful hiring period into one of the most rewarding.”

Why It Matters

When recruitment is faster, onboarding is smoother, and staff feel supported, businesses thrive. When people get the right job with the right support, they stay longer and grow in confidence.

That’s the difference FUSE makes for individuals, employers, and the community.

Whether you are looking for your next opportunity or you are an employer ready to strengthen your team, we can help you take the next step.

Our Talent Bank

Our Talent Bank is a proactive tool designed to reduce staff turnover and accelerate hiring by matching employers with career-ready, locally-supported applicants.

The Talent Bank benefits both Employers and Job Seekers. For Employers the benefits are pre-vetted candidates, training pathways, visibility across SJQ events and channels. For Job Seekers the Talent Bank ensures their skills and experience are getting the maximum exposure across all the brands in the St James Quarter.

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