Our Impact

Our ImpactFUSE delivers results you can see. Every year we help hundreds of people into work, connect employers with the right candidates, and strengthen Edinburgh’s retail and hospitality sector.

Funded by St James Quarter, we turn training into employment, vacancies into long-term hires, and potential into last careers.

Our 2024 Results

  • Engaged over 18,500 people through events and registrations—connecting them to opportunities in Edinburgh’s retail and hospitality sectors
  • Advertised 226 jobs, helping employers find the right talent
  • Delivered 53 free training sessions in leadership, customer service, and essential workplace skills
  • Achieved 76% brand engagement, strengthening visibility and trust across the city

Breaking Down Barriers

We work to make opportunities accessible to everyone. Through our place in Edinburgh’s wider employability network, we connect with multiple community partners so people can apply for roles in St James Quarter without the usual barriers.

As part of the Joined Up for Business network, we act as a one-stop shop for retail and hospitality recruitment, making it easier for people to access opportunities and for employers to find the right candidates. Our support ensures both sides have what they need to succeed.

Through this network, we run sector-based workshops that give people an inside look at retail and hospitality, along with the skills, knowledge and practical experience to perform well at interviews. These sessions are free, accessible, and designed with job seeker needs in mind, giving job seekers the best possible chance to step into work.

More Than Numbers

Our results are about people as much as performance. Watch for our updated 2025 results as we continue building careers, strengthening teams and growing Edinburgh’s retail and hospitality workforce.

Our impact

See what Ruri, one of our Job Seekers, said about his experience

“I thought I’d be selling shoes. It turned into something much bigger.”

Our impact

Here from David, one of the St James Quarter Employers

“FUSE turned a stressful hiring period into one of the most rewarding.”

Why It Matters

When recruitment is faster, onboarding is smoother, and staff feel supported, businesses thrive. When people get the right job with the right support, they stay longer and grow in confidence.

That’s the difference FUSE makes for individuals, employers, and the community.

Whether you are looking for your next opportunity or you are an employer ready to strengthen your team, we can help you take the next step.